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Sensibill Inc.

Project Manager (United Kingdom)

Client Success – Chiswick, London, City of
Department Client Success
Employment Type Full-Time
Minimum Experience Mid-level

Open Banking and PSD2 are changing the dynamics of the European banking sector. With new entrant “challenger banks” disrupting the status quo, the traditional banks are fighting back, introducing new digital technologies to engage and retain customers. Sensibill delivers this technology through customer engagement, transaction analytics and receipt management to the leading banks in Europe, including NatWest, RBS and Ulster Bank.

What does the job entail?

The PM will own an implementation from end-to-end from the point of kick-off till go-live. Throughout the process, the PM will communicate with the client, ensure that they are aware of their obligations and responsibilities, and act as the liaison between the client and Sensibill’s internal teams.

A day in the life.

  • Be the single point of contact, engaging our clients from kick-off through to go-live, all while building rock-solid relationships and consistently developing creative solutions that solve client needs.

  • Ensure total transparency and reporting on the project. Internal resources as well as the client should always be aware of how the project is faring.

  • Provide customization, support, and explanation for clients to help them understand what they really need and what they will be building on their end.

  • Contribute to the continuous improvement of our project implementation process and our products.

  • Always the liaison, the PM will transfer information clearly and succinctly between our clients, our Client Success team, our developers, and our management. Conflict resolution and the ability to instil and maintain confidence will be key.

  • Smooth the road ahead. Anticipating potential problems, identifying and articulating dependencies and risks, and mitigating issues before they arise.

  • Some travel will be required
A bit about you.
  • 5-7+ years of experience in project management, software delivery, or client services, ideally in the financial services or telecommunications industries.  

  • Demonstrable knowledge of the financial services or payments industry, particularly retail and commercial banking and digital channels, or a demonstrable ability to get up-to-speed quickly.

  • A post secondary degree in business, commerce, or a related field from a recognized institution.

  • Project management certifications are not required but can be an asset.

What’s in it for me?

We love #pie. Our culture is like that perfect piece of pie; humble and delivers exactly what you expect. Why #pie? That’s our acronym. We are a team of people that work to #getshitdone, all while ensuring Passion, Integrity, and Excellence.

Joining a startup in the early days is pretty much the greatest adventure you can embark on in your career. You have the opportunity to make meaningful contributions; to make an impact. We are lean, we are smart, and we live for balance – there are no mandatory 60-hour work weeks here.

This is not a top-down culture. We want everyone’s input during critical decisions. To that end, if you have ideas, we want to hear them. Together, we can build out your role, build our product, and our company. We want new core team members who want to invest in us the way we invest in them. We want your ideas, your energy, your skills, your dedication, and if you have any, we’ll take your #receipts too.

What can I expect when I submit my application?

A real person will review your application (no bribes or 8x10 glossies please) and either schedule a conversation with you or let you know that we’re passing on your candidacy within 5 business days.

What if I have more questions before I apply?

No worries at all! If you have additional questions prior to submitting your application, please feel free to reach out to Omar Khan, our recruiter at omar@getsensibill.com

What does the interview process involve?

The first step is a conversation with Omar. He'll focus on the human side of things and answer any questions you may have. From there, we’ll provide an opportunity for those that exhibit a high potential to be successful in our environment to demonstrate their technical capabilities and then talk shop with some members of the Client Success team. 

We’re not just interviewing you. We want to make sure that we’re the right fit for each other, so please feel encouraged to interview us at every step.

Should you require accommodation in any aspect of our selection process, please contact Omar Khan at omar@getsensibill.com / 416.832.0723

Thank You
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  • Location
    Chiswick, London, City of
  • Department
    Client Success
  • Employment Type
    Full-Time
  • Minimum Experience
    Mid-level
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